Network Audit

As part of our initial installation visit we provide a complete network audit of your IT systems for free. This visit allows us to install our remote control software and get an in depth view of your network and how it operates.

During this audit we will collect all the information we will need in order to provide you with our quality Service Level Agreement. We will gather details about the operating system and a detailed examination of how your network operates at the moment. We will draw a network diagram and collate information regarding any bespoke applications you use in your business.

These will be reported back to you in an easy to understand manner, without all the technobabble.

If necessary we will draw up a number of recommendations for your network in how you can benefit from your systems further. This visit allows us to troubleshoot any issues you may have had before our visit and allow us to take responsibility of your network with a clean bill of health.

Once we have collected all of your data we enter these details into a trouble ticketing system allowing us quick access to all your data whenever you call in. This gives us an informed and quick response to all your enquiries.

We will also configure our monitoring systems to allow us to be notified of any issues on your network before they become obvious to you. This gives us the opportunity to troubleshoot the problem as quickly as possible.

Contact one of our friendly representatives on 0845 868 0000 or email us info@maxnett.co.uk