IT Network Support
If your business has a Microsoft
network with just two computers or a complex business
network spanning multiple offices, MaxNett support solutions
are designed to meet your needs. If your business needs expert technical
support then our IT support solutions are for you. Our
outsourced IT support contracts are designed around your
business - we calculate the complexity of your IT
network, and use this data to create a bespoke support
contract, drawing from standard service offerings. This
contract is regularly reviewed and can be adjusted at
Acting as your virtual IT department,
we supply IT support services and business systems advice. Providing you
with a highly personal service, delivering first class
support to your staff every working hour of the day, on
every business day. Our service won't take a holiday,
have sick days or arrive late for work.
You don't need to invest in a full time employee,
and our service will always cost less than an equivalent
internal IT support person or team - whilst delivering
much more. Our service desk is always available to
provide expert help from the most trivial issue to high
level, strategic consultancy. With an IT support
contract from Maxnett, you'll have high level
professionals on tap; from experts in Network Security,
Data Backup, Email and Messaging, Microsoft Office
applications, to PC and Server Hardware.
Our remote and telephone
support package is ideal for small businesses that
need a fast response to their IT support issues.
With our helpdesk instantly available to you, we can
instantly work on any problems using the latest software
technologies to securely connect to your business
network via the Internet, to diagnose and resolve any
problems you may be experiencing. Using remote control
tools, our experts will see exactly what your staff see
as they operate their computer, so we can discuss the
issue, diagnose the fault and correct it immediately.
Our onsite support
package includes our remote support package, and also
includes expert onsite support for any requirements
you may have. From installing printers to configuring a
new PC on your network, you pay a standard agreed
price and can rely on an expert engineer to arrive on
site within an agreed time frame.
Our support service is designed for those
businesses that need a complete support and backup solution
all in one place. It includes the following:
Click on a link for more detailed information.
Maxnett provides a highly professional
and personal service, allowing you to concentrate on running
your business - safe in the knowledge that your systems are
in safe hands.
Call one of our sales representatives on
0845 868 0000, complete an enquiry form or send us an email
and realise the potential of your IT systems.