It Computer Support
If your business has a Microsoft
network with just a two computers or a complex business
network spanning multiple offices, MaxNett support solutions
are designed to meet your needs. If you need expert technical
support, but do need a full time employee to work for
you then our support solutions are designed for you. Based
on the number of machines in your network we offer our
a range of support solutions to match your business needs.
Acting as your virtual IT department
we supply IT support services and advice. Providing you
with a personal small business service without the need
to invest in a full time employee and without trying to
chase a support professional. Our helpdesk is manned during
business hours and are there to answer any IT related
question you may have.
Our remote and telephone
support package is ideal for small businesses that
need a fast response to their IT computer networking issues.
With our helpdesk immediately available for you we can
then start working on any problems using the latest software
technologies and securely connect to your business to
diagnose and resolve any problems you may have.
Our onsite support
package includes our remote support package, and also
includes unlimited onsite support for any requirements
you may have. Installing printers to configuring new personal
computers/ PC's on your network you pay a fixed price
and receive an imediate telephone and remote support and
onsite support when you need it.
Our support service is designed for those
businesses that need a complete support and backup solution
all in one place. It inlcudes the following:
Click on a link for more detailed information.
As part of our initial visit we will complete
a network audit to highlight any
existing problems and to detail your network and allow us
to manage it successfully. You will receive a network audit
report and any recommendations we can see for you network.
All of our customer networks are monitored
24 hours a day to pre-empt any problems that may occur.
This includes monitoring disk space, servers, Internet connections.
Our network support Service
Level Agreement is second to none, offering a professional
service and dealing with the problems quickly and efficiently.
All in all we provide a professional and
personal service, allowing you to run your business safe
in the knowledge that your systems are in good hands!
Call one of our sales representatives on
0845 868 0000, complete an enquiry form or send us an email
and realise the potential of your IT systems.
